DAY 10 OF THE 12 DAYS OF MADDA FELLA! BUY ONE CASTAWAY HOODIE, GET A FREE $20 GIFT CARD!

 

FAQs

How do I contact the Fellas?

Email thefellas@maddafella.com

Call us at 844.623.3211 or 844.madda11

TOLL FREE Monday - Friday 8:30 am to 5:30 pm Eastern.

But don’t worry…if we’ve gone to catch the sunset, leave us a message and we’ll ring you back. Oh…and there are more than just fellas running this company…but you probably guessed that.

 

How Much Will It Cost To Ship My Order?

SHIPPING COSTS (U.S. & Canada)

Order Total

Standard Ground

Two Day

Next Day

$0.00-$50.00

Free

$18.50

$26.50

$50.01-$100.00

Free

$20.00

$28.00

$100.01-$124.99

Free

$22.00

$30.00

$125+

Free

$24.00

$32.00

 

Click here for Shipping/Returns page.

 

When Will My Order Be Shipped?

Madda Fella processes orders within 24-hours of placement. Orders received by 3:00PM will be shipped that day. Orders ship, Monday - Friday, excluding major U.S. holidays.

 

When Will My Order Be Delivered?

Orders will be delivered by UPS, FEDEX or USPS depending on the shipping method given your location. We will email you a tracking number at the time of order placement.

 

Do You Ship Outside The United States?

Yes, but shipping costs are calculated separately based on country.

 

Do You Ship To Post Office Boxes?

Yes. Please be sure your PO can accept shipped orders.

 

How Can I Track My Order?

Check the shipping confirmation/tracking email we’ve sent you upon placing your order or call us at 844.madda11.

 

What If I'd Like To Change My Order After It's Been Placed?

Please call us at 844.madda11 as soon as possible. In the event that your order has shipped we will process an exchange. Please click here to see Exchange Information.

 

Can I Ship To An Address That's Different From My Billing Address?

Yes. Please enter the shipping and billing address correctly upon checkout.

 

How Do I Know Which Size Will Fit?

See our size guide below or call us at 844.madda11.

SIZE GUIDE

 

Chest

Neck

sleeve

Waist

Small

37-39”

14.5-15”

33-34”

30”

Medium

40-42”

15.5-16”

34-35”

32-34”

Large

42-44”

16.5-17”

35-36”

36-38”

X-Large

45-47”

17.5-18”

36-37”

40-42”

XX-Large

48-50”

18.5-19”

37-37.5”

44”

 

If A Certain Product Is Out Of Stock, When Will It Come Back In Stock?

It depends on the product. Some styles will be gone forever once they sell out. For more information, give us a call at 844.madda11. If you insist we keep a product you love in stock for all time, drop us a line at thefellas@maddafella.com and tell us your story.

 

Where Can I Buy A Madda Fella Gift Card?

Online and we’ll email it to you! Click here for Madda Fella Gift Card purchases.

 

Return Policy? 

Click here for Returns/Shipping page.

 

What Kind Of Credit Cards Do You Accept?

We accept payment by MasterCard, Visa, Discover or American Express…or a night out in Key West...just kidding...we’re an expensive date.

 

How Can I Check On My Order, Ask A Question Or Make A Suggestion?

Drop us a line at thefellas@maddafella.com or give us a call at 844.madda11.

 

How Can I Start Carrying Madda Fella In My Store?

We limit the number of retailers that we support and/or work with a specific area. Let’s talk it through, but we seek long-term relationships with our retail partners. Drop us a line at thefellas@maddafella.com.

 

How Do I Get A Job At Madda Fella?

Be damn good, give a damn about who you are…how you carry yourself and your attitude, and believe that you can always be better then yesterday. Drop us a line at thefellas@maddafella.com

 

How can I be removed from the Madda Fella email newsetter list?

Drop us a line at thefellas@maddafella.com or give us a call at 844.623.3211 or 844.madda11.